Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Standard shipping via UPS or FedEx generally takes 3-5 business days depending on your location within the United States.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please use our online portal to generate a prepaid return shipping label.
How do your shirts fit compared to other brands?
Our shirts features a tailored fit that is neither too tight nor too baggy. We recommend referring to our specific size guide on each product page to find your perfect measurements.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and order weight.
How should I care for my Holderness & Bourne garments?
To maintain the quality of our performance fabrics and natural fibers, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.
Can I add custom embroidery to my order?
We offer custom logo embroidery for corporate orders and green grass shops. For individual retail orders, please contact our customer service team to inquire about current personalization options.